The violent insurgency which surfaced in October 2017 has displaced more than 735,000 persons, across various districts in the Cabo Delgado province, and spilt over into Nampula, Niassa and Zambezia provinces. There have been increasing reports of kidnappings, forced recruitment, and gender-based violence especially affecting women, girls and children. The security situation remains unstable especially in hard-to-reach areas where people have been cut off from basic services for months and unable to reach safe locations where services can be provided.
Given the situation, IDPs are mostly concentrating in the southern districts of Cabo Delgado due to safety and security as well as access to humanitarian assistance. Since the beginning of the crisis, humanitarian partners have been providing assistance to the affected population, with IDPs mainly hosted in temporary sites and relocation settlements and a large majority seeking shelter within the host community areas in the rural and urban areas of the province. UNHCR, leads the Protection Cluster and contributes actively in the Shelter and CCCM response. . UNHCR´s engagement in the IDP situations is considered within the framework of the cluster system and guided by the Guiding Principles on Internal Displacement and the Durable Solutions Framework for IDPs. UNHCR aims to ensure both right-based and community-based approaches are deployed in the humanitarian response.
The Community-Based Associate will report to the Protection Officer (Community-Based) or the equivalent and will work closely with the UNHCR Multi-Functional Units (MFT), partners and the community in implementation of UNHCR community-based objectives which aims and not limited to:
• Identify, mitigate and respond to protection risks of the affected populations.
• Support the resilience of affected communities. Expand community-based protection mechanisms, so as to ensure that affected communities are empowered to address their own protection concerns.
• Strengthening public institutions to respond directly to the needs of IDPs in Cabo Delgado.
• Ensure an effective coordination among all humanitarian actors on the ground to guarantee a coordinated response to affected population in agreement with UNHCR’s protection mandate.
Previous work experience with IDP and or refugee response is desirable.
– Assist functional units, the Multi-Functional Team (MFT) and senior management to integrate participatory and community-based approaches in the overall protection strategy and operational procedures.
– Through relationships with PoC and network of partners, stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to the protection team. Understand the perspectives, capacities, needs and resources of the PoC and advise the protection team accordingly, highlighting the specific protection needs of women and men, children, youth and older persons, persons with disabilities, marginalized groups.
– Work with host communities to identify opportunities for national civil society involvement in improving the protection of PoC.
– Work with implementing and operational partners as well as with displaced and local communities to develop community-owned activities to address, where applicable, the social, educational, psycho-social, cultural, health, organisational and livelihood concerns as well as child protection and prevention and response to SGBV.
– Assist in the analysis that identifies the capacities of communities of concern and risks they face.
– Support participatory assessments by multifunctional teams and ongoing consultation with PoC.
– Assist in planning and monitoring of programmes and budgets, with an AGD perspective
– Build office capacity for community-based protection through training and establishing systems for community mobilization and participation of PoC.
– Support communities in establishing representation and coordination structures.
– Ensure community understanding of UNHCR’s commitment to deliver on accountability and quality assurance in its response.
– Act as an interpreter in exchange of routine information, contribute to related liaison activities and respond directly to routine queries.
– Contribute to the enforcement of participatory AGD sensitive analysis as an essential basis for all of UNHCR’s work.
– Initiate AGD sensitive interventions at the appropriate level on community-based protection issues and to respond to protection concerns and incidents within the office, with external interlocutors, groups and individuals based on agreed parameters.
– Identify and select which individuals or groups to prioritize for counselling and field visits based on agreed criteria.
– Intervene with authorities on protection.
– Enforce compliance of implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
– Recommend and prepare payments to individual cases.
– Perform other related duties as required.
Education & Professional Work Experience
Years of Experience / Degree Level:
3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Certificates and/or Licenses:
Community Development /Social Work
Relevant Job Experience:
UNHCR learning programmes (PLP).
Knowledge of MSRP.
*IT-MS Office Applications
IT-Enterprise Resource Planning (ERP)
UN-UN/UNHCR Administrative Rules, Regulations and Procedures
UN-UN/UNHCR Financial Rules and Regulations and Procedures
PR-Community-based Protection – Principles and methodologies
CL-Multi-stakeholder Communications with Partners, Government & Community
PG-Experience with coordinating with Implementing Partners (Governmt/INGO/NGO/Corporate)
(Functional Skills marked with an asterisk* are essential)
Knowledge of English and/or UN working language of the duty station if not English
All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Judgement and Decision Making
Planning and Organizing
Interested staff members should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS, UNHCR/AI/2020/1/Rev.2). If you have questions regarding your eligibility, you may also contact the HR Unit.
In line with the RALS, the below category of candidates are eligible to apply for internally/externally advertised vacancies.
Group 1 candidates: Group 1 comprises current GS staff members holding an indefinite or fixed-term appointment who, at the date of the deadline for application, are serving in the country of the vacancy at the grade of the position or one grade below or above. However, current GS staff members holding an indefinite or fixed-term appointment in the country of the vacancy who apply for a position two grades above their current position are considered as Group 2.
Group 2 candidates: Group 2 comprises candidates from the below categories after completion of one cumulative or continuous year of service in the country of the vacancy.
I. Currently employed locally recruited UNHCR staff members holding a Temporary Appointment up to a maximum of two grades above their current positions;
II. Former locally recruited UNHCR staff members who held an indefinite or fixed-term appointment (within 2 years of separation for males and 5 years for females) up to a maximum of two grades above the last position at UNHCR;
III. National United Nations Volunteers currently working for UNHCR;
IV. National UNOPS and individual contractors currently working for UNHCR;
V. Current GS staff members holding an indefinite or fixed-term appointment applying to a position in the same category two grades above the staff member’s personal grade;
VI. Current UNHCR staff members in the International Professional category holding an indefinite or fixed-term appointment applying to a GS post;
VII. Current UNHCR staff members in the NPO category holding an indefinite or fixed-term appointment applying to a GS post;
VIII. Current locally recruited female staff members from other UN system Organizations holding the equivalent of an indefinite or fixed-term appointment.
External candidates: External candidates are candidates who are not in Group 1 or Group 2. They must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country.
A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org
Submission of Applications:
Interested internal candidates (Group 1 and Group 2) should apply through MSRP – Self-Service – Recruiting Activities – Careers (please search by JO number or by Location). Please update your personal profiles with all required information in order to be able to apply. Please consult the attached documents for further guidance on how to update the personal profile.
Interested external applicants are also invited to apply online and complete the mandatory motivation letter. External vacancies are posted on the external UNHCR website and applicants who do not have internal status must apply through the external UNHCR website. https://www.unhcr.org/careers.html – Careers – Career opportunities – Other Opportunities – Vacancies – sort by Location or search by Job Opening number .
Not signed, incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and only candidates who have passed the test will be called for oral interviews. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).
Applications will be accepted only via the online portals. Please do not send application via email.
The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality, and culture. All applications will be treated with the strictest confidentiality.
UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behaviour and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at email@example.com or through the online complain form at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80.
For any technical problems encountered during the online application, please send an email to the below email address titled “Online VA Query-your name and surname”. Human Resources firstname.lastname@example.org.