Restaurant Manager

A company based in Maputo, is recruiting a Restaurant Manager.

Main responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations;
  • Deliver superior service and maximize customer satisfaction;
  • Respond efficiently and accurately to customer complaints;
  • Regularly review product quality and research new vendors;
  • Appraise staff performance and provide feedback to improve productivity;
  • Estimate future needs for goods, kitchen utensils and cleaning products;
  • Ensure compliance with sanitation and safety regulations;
  • Manage restaurant’s good image and suggest ways to improve it;
  • Control operational costs and identify measures to cut waste;
  • Create detailed reports on weekly, monthly and annual revenues and expenses;
  • Promote the brand in the local community through word-of-mouth and restaurant events;
  • Support the Chefs to improve menus;
  • Train new and current employees on proper customer service practices;
  • Implement policies and protocols that will maintain future restaurant operations.


  • Degree in Business Administration; hospitality management or culinary schooling is a plus;
  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manageror similar role
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Strong leadership, motivational and people skills
  • CV (English) detailing relevant experiences and references that can be consulted.
  • Ability to prepare budgets;
  • Deep knowledge of business management and accounting;
  • Ability to work in a high pressure environment;
  • Fluent in Portuguese and English Eliminatory factor;
  • Domain of computer use and Office packages;
  • Familiarity with restaurant management software, (Wintouch)
  • Immediate availability;

How to Apply

Interested candidates are invited to submit their applications (CV’s in English and all relevant documents including contactable references) via the following email:

Only shortlisted candidates will be contacted. During the hiring process, candidates will be asked to present a criminal record certificate.


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