AltoJob

Specialist: VB VAS & WASP

Description

Role purpose: Ensure the providence of an attractive and competitive service portfolio (VAS & WASP) in all Vodacom Business offer. Also contribute for the constant improvement of sales performance through the providence off all commercial support (trainings, awareness and so on).

Key accountabilities and decision ownership
•    Development of new VAS products and wasp applications and management of existing offer lifecycle
•    Understanding of customer needs/insights for the development of VAS initiatives
•    Optimize the service delivery and the engagement process (and model) across all functions (Network, IT, Commercial, Finance, Marketing & Others)
•    Continuously look and acquire existing and emerging WASP/VAS Partners & ensure good relationship with the partners
•    Key supporter of the Digitalization of VAS products

Core competencies, knowledge and experience
•    VAS & WASP trends expertise
•    Customer centricity (bringing in customer experience & expectation into every VAS initiative development)
•    Ability to deliver complex VAS, WASP & Digital projects
•    Ability to coordinate activities among different stakeholders (internal & external)
•    Strong communication & negotiation skills

Must have technical / professional qualifications
•    Degree in IT, Engineering, Business Administration, Computer/Software engineering or Marketing
•    Minimum 2 years’ professional experience in VAS
•    Experience in Project management

Key performance indicators
•    Quarterly portfolio improvement
•    New service launched Quarterly
•    Increase of VAS & WASP sales performance.

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Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

 

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